Our policy lasts 48 Hours. If 48 Hours have gone by since your receipt of delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift Cards are products that are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.

At Osomm, we care for wines.

All our wines are transported, stored, and delivered in a temperature controlled environment.

We recommend you the following tips to care for your wines.

Keep it in the dark.
Store corked wine bottles on their sides.
Keep the temperature below 18 ºC and constant.
Don't move the wine.
Keep the humidity at around 70%. ...